Shipping Policy – KiteRiders Digital
Thank you for choosing KiteRiders Digital for your digital marketing needs. Since our services are digital in nature, please note that this Shipping Policy pertains specifically to the delivery of digital products and services.
Delivery Method:
All our digital marketing services are delivered electronically. Upon successful completion of the purchase process, you will receive a confirmation email with details about your order and instructions on how to proceed.
Delivery Timeframe:
The delivery timeframe for our digital services will be communicated to you during the order process. Timelines may vary depending on the specific service or package selected. If there are any delays, our team will notify you promptly.
Shipping Charges:
KiteRiders Digital does not incur shipping charges for digital services. The prices displayed on our website or provided in our quotations are inclusive of all applicable fees.
Refund and Return Policy – KiteRiders Digital
We strive to ensure your satisfaction with our digital marketing services. However, given the nature of digital products, please review our refund and return policy below:
Refund Eligibility:
- Unsatisfactory Service: If you are not satisfied with the quality of our services, please contact our customer support team within [X days] of the service delivery date, and we will address your concerns.
- Service Not Rendered: In the event of a technical issue or failure on our part resulting in the non-delivery of the service, you are eligible for a full refund.
Refund Process:
- Contact Customer Support: To initiate a refund, please contact our customer support team at [support@kiteridersdigital.com] within the specified timeframe.
- Provide Information: Clearly state the reason for your refund request and provide any relevant information or evidence to support your claim.
- Refund Review: Our team will review your request and assess its eligibility. We may contact you for additional details if necessary.
- Refund Approval: If your refund is approved, we will process it within [X days], and the funds will be returned to the original payment method.
Non-Refundable Circumstances:
- Change of Mind: We do not offer refunds for services based on a change of mind or if you have made an incorrect selection. Please review your choices carefully before completing your purchase.
- Completed Services: Refunds will not be issued for services that have been completed and delivered to your satisfaction.
Cancellation Policy:
- Cancellation by Customer: If you wish to cancel a service before its delivery, please contact us as soon as possible. Cancellations are subject to the specific terms outlined in your service agreement.
- Cancellation by KiteRiders Digital: We reserve the right to cancel or refuse service to any customer for reasons including but not limited to violation of our terms of service or unethical conduct.
For any inquiries or assistance related to our Shipping, Refund, and Return Policy, please contact our customer support team at [support@kiteridersdigital.com]. We are here to ensure a positive experience with KiteRiders Digital.